Minor
April 8, 2026
April 2026: Email ticketing delays in upstream mail providers
Detected
Apr 8, 2026 6:09 PM EDT
·
Resolved
Apr 9, 2026 12:51 AM EDT
·
Duration
about 7 hours
Risotto experienced email ticketing delays due to an upstream issue between Google and their email provider, affecting email forwarding for Google Workspace users and potentially other email providers. The incident impacted the Risotto Slackbot component for 6.7 hours. The upstream issue was resolved, restoring normal email forwarding functionality.