Roblox Outage History

Roblox experienced a major connectivity incident lasting 52 minutes where players were unable to connect to or load into games across the platform. Users reported being unable to join games, see friends' activity, load gameplay properly, or access certain features like clothing uploads, despite having working internet connections. The platform investigated the connectivity drop and worked to mitigate the navigation issues affecting users, players, and creators.

Roblox experienced issues with web views failing to load, which impacted the server UI and Account window functionality on certain platforms for 5.2 hours. The problem affected users, players, and creators across the platform. Roblox identified and implemented a fix, with recovery being monitored as the solution rolled out.

Roblox experienced chat issues affecting some users across Player, Creator, and User components for 4 hours. As a mitigation measure, the Translation feature was disabled during the incident. The service disruption impacted users' ability to communicate normally within the platform.

Roblox experienced voice communication issues affecting a portion of users who were unable to communicate through the voice feature. The incident impacted user and player functionality for approximately 1.7 hours. The service was investigating the problem to restore voice communication capabilities.

Roblox experienced asset delivery errors for 52 minutes that prevented textures, decals, materials, models, and UGC clothing from loading properly in games and Roblox Studio. Users reported broken graphics, missing textures, avatars not loading, and games being nearly unplayable due to assets displaying as defaults instead of their intended appearance. The issue was identified and resolved with a fix rollout.

Roblox experienced major content access issues that prevented users from accessing Roblox Studio and impacted team create functionality, affecting User, Player, and Creator components. Users reported being unable to open Roblox Studio and losing work that had been saved in it. The incident was resolved after 24 minutes.

Roblox experienced a 16-minute payment processing issue on Xbox where purchase attempts were failing. Users encountered security threat detection errors and system overloading when trying to make transactions. The incident was resolved after affecting Xbox payment functionality for a brief period.

Roblox experienced issues that prevented users from joining experiences, affecting both players and creators for 55 minutes. The platform identified the problem and worked to resolve the joining functionality. The incident was classified as minor and has been addressed.

Roblox experienced an asset upload issue where image uploads were becoming washed out and had incorrect transparency, affecting the Creator component for 57 minutes. Users also reported broader connectivity problems including inability to connect to servers, Roblox Studio failing to load places, and private servers not allowing users to load in. The system was restored to a healthy state after the identified issues were resolved.

Roblox experienced issues that prevented users from joining games, affecting both players and creators for 24 minutes. The problem was identified and began resolving, with the team continuing to monitor and improve the system.