Outage in Salesforce

Marketing Cloud Feature Degradation

Resolved Minor

October 19, 2022 - Started over 3 years ago - Lasted 10 minutes

Incident Report

The Salesforce Technology team identified a feature degradation affecting customers on this instance and is working to resolve it. During a Marketing Cloud feature degradation, intermittent slowness or unavailability can occur for the affected service. We’re investigating the issue and will provide updates as soon as possible. See Impacted Services and Additional Information for further details.

Components affected

Salesforce DB11138 Salesforce DB27 Salesforce DB445 Salesforce DB49 Salesforce DB429 Salesforce DB442 Salesforce DB11044 Salesforce DB435 Salesforce DB414 Salesforce DB408 Salesforce DB801 Salesforce DB443 Salesforce DB419 Salesforce DB427 Salesforce DB11000 Salesforce DB11039 Salesforce DB11074 Salesforce DB48 Salesforce DB425 Salesforce DB459

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Latest Updates ( sorted recent to last )

UPDATE over 3 years ago - at 10/19/2022 04:40PM

During this time customers attempting to export e-mail tracking data, to be viewed in the UI would have faced an error: "An error occurred during the export." Marketing Cloud Technical Engineering is working to correct this situation.

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