Outage in Salesforce
Service Disruption
Resolved Major
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Outage Details
Components affected
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At 14:24 UTC, on December 1, 2022, the Salesforce Technology team became aware of a service disruption impacting multiple Salesforce instances. An issue within a third-party network service provider is the probable cause of the issue. The issue appears to be within the South American region. As of 15:44 UTC, the third-party provider has mitigated the impact. The team will continue to monitor performance and health prior to declaring an all-clear.
We’ll provide an update in 60 minutes or sooner as additional information becomes available.
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
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