Outage in Salesforce

Service Disruption

Resolved Major

June 14, 2025 - Started 10 months ago - Lasted about 1 hour

Incident Report

There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Components affected

Salesforce FRA74

Need to monitor Salesforce outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

INVESTIGATINGCAUSEOFISSUE 10 months ago - at 06/14/2025 11:42AM

The Technology team has completed multiple actions to restore services for customers and believes they have isolated the trigger for this event. After error log analysis, the team believes potential issues at the database tier are the likely cause.

Remediation actions have improved performance, but this has not mitigated the issue. The Technology team continues to investigate additional swimlanes to restore service to customers.

We will provide an update in 30 minutes or sooner if we have more information.

INVESTIGATINGPOTENTIALCAUSE 10 months ago - at 06/14/2025 11:12AM

At 09:07 UTC, on June 14, 2025, the Salesforce Technology team noted a service disruption impacting the FRA74 instance. Users are unable to access their Salesforce Services.

We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Latest Salesforce outages

Feature Degradation - about 17 hours ago

MuleSoft performance degradation - 1 day ago

Performance Degradation - 2 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook