Outage in Salsify

Product Activity Page With There was an error loading this content Error

Resolved Major
August 08, 2025 - Started 10 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We have received reports that Product Activity pages are intermittently failing to load and presenting the error "There was an error loading this content". Our Engineering team is investigating the root cause and we hope to have this resolved as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.
Components affected
Salsify Application
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 08/08/2025 01:11PM

Product pages are now loading without any errors occurring.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.

INVESTIGATING 10 days ago - at 08/08/2025 05:22AM

We have received reports that Product Activity pages are intermittently failing to load and presenting the error "There was an error loading this content". Our Engineering team is investigating the root cause and we hope to have this resolved as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.

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