Platform Outage

Our infrastructure provider has confirmed a full recovery of their services and this incident is now resolved.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this topic.

Our infrastructure provider is making progress towards full resolution, and we continue to monitor. Our next update will be provided tomorrow morning around 4AM EST.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this topic.

Our infrastructure provider is making progress toward full recovery of all services. We are continuing to monitor closely and will provide further updates as we have them.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this topic.

Our infrastructure provider is still experiencing issues as they work to fully recover all services. We are still seeing some impacts from this, to the Salsify platform. We continue to monitor closely and will provide further updates as we have them

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions

We are continuing to monitor for any further issues.

Following an earlier outage originating from our infrastructure provider, access to the Salsify platform has been restored. Users should now be able to log in and access the application.

We are continuing to monitor the situation closely to ensure stability. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ if you continue to experience issues or have questions.