Outage in Salsify
Platform delays and timeouts
Resolved MinorIncident Report
Our engineers are investigating reports of system slowness, delays in import and export queueing, and failed requests.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 01/09/2026 06:36PM
Our engineers addressed an issue which was causing platform slowness and failed requests, and system performance is back to normal levels.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
INVESTIGATING
17 days ago - at 01/09/2026 05:43PM
Our engineers are investigating reports of system slowness, delays in import and export queueing, and failed requests.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Latest Salsify outages
Delays in Import runs, filtering and adding products to lists - about 2 months ago
Kroger Publishes Failing without feedback - about 2 months ago
Error editing mappings in Readiness Reports - 2 months ago
Issue Saving Channel Attribute Formulas - 2 months ago
Platform Outage - 3 months ago
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