Outage in Salsify

Delays affecting imports, bulk edits, subscriptions

Resolved Minor

March 04, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineers are investigating long-queuing imports, and delayed bulk edit actions and subscription triggers. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Components affected

Salsify Application

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 03/04/2026 07:31PM

Our engineers identified and addressed an issue which caused long-queuing imports, as well as delayed bulk edit actions and subscription triggers. Operation times have returned to normal.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

MONITORING 7 days ago - at 03/04/2026 06:19PM

Our engineers have identified and addressed an issue which was causing long-queuing imports, as well as delayed bulk edit actions and subscription triggers. Operation times should be returning to normal. We are continuing to monitor closely.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

INVESTIGATING 7 days ago - at 03/04/2026 04:30PM

Our engineers are investigating long-queuing imports, and delayed bulk edit actions and subscription triggers.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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