Salsify status updated a few minutes ago
Salsify is having a major outage
Intermittent Crawling Errors Affecting Data Freshness
This chart shows the number of user-reported issues for Salsify service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Salsify is down. The map shows recent Salsify outages from around the world.
Salsify Outage MapIn the last 90 days, Salsify had 5 incidents (1 major outage and 4 minor incidents) with a median duration of 1 hour 16 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Salsify status history below. IsDown detects when Salsify is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Our engineers are investigating reports of system slowness, delays in import and export queueing,...
|
Jan 09, 2026 at 05:43 PM UTC
|
about 1 hour |
|
We are experiencing slowness in imports, adding products to smart and simple lists, and filtering...
|
Dec 09, 2025 at 04:10 PM UTC
|
about 1 hour |
|
We have detected an issue impacting publications from our Kroger New Item Setup and Partial Conte...
|
Dec 01, 2025 at 11:17 PM UTC
|
about 6 hours |
|
Our engineering team has identified an issue where an Error was returned when editing mappings in...
|
Nov 19, 2025 at 02:03 AM UTC
|
about 1 hour |
|
We received reports that some users were unable to save Formulas on Channel Attributes, and a fix...
|
Nov 18, 2025 at 05:30 PM UTC
|
about 1 hour |
|
Following an earlier outage originating from our infrastructure provider, access to the Salsify p...
|
Oct 20, 2025 at 09:58 AM UTC
|
about 23 hours |
|
Our engineers are investigating issues with slowness when exporting from Salsify.
Please reach o...
|
Oct 15, 2025 at 07:15 PM UTC
|
1 day |
|
We are currently experiencing an issue causing Walmart Marketplace publishes to fail. Our enginee...
|
Sep 25, 2025 at 09:49 PM UTC
|
3 days |
|
We are experiencing a service incident impacting the Walmart Omni Spec Partial Content Refresh co...
|
Sep 11, 2025 at 10:11 AM UTC
|
1 day |
|
We are aware of an issue that is causing our PXM Case Form to fail to load. Our team is working o...
|
Sep 03, 2025 at 02:34 PM UTC
|
32 minutes |
Check if any Salsify component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Salsify Application | OK |
| Salsify Chat | OK |
| Salsify Support Portal | OK |
| Syndication | OK |
IsDown has monitored Salsify continuously since June 2021, tracking this E-Commerce for 5 years. Over that time, we've documented 255 outages and incidents, averaging 4.6 per month. When Salsify goes down, incidents typically resolve within 138 minutes based on historical data.
We monitor Salsify's official status page across 14 components organized into 4 groups. IsDown interprets Salsify statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Salsify is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Salsify status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Salsify's status page every few minutes, across all 14 components. We combine official status data with user reports to detect when Salsify is down, often before the vendor announces it.
When Salsify status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Salsify official status page for major/minor outages or downtimes. A major outage is when Salsify experiences a critical issue that severely affects one or more services/regions. A minor incident is when Salsify experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Salsify outage, we send you an alert and update your dashboard and status page.
Salsify and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Salsify status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Salsify publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Salsify and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Salsify is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Salsify health alongside all your other vendors in a single view.
Get notified when Salsify is down. Filter by severity to skip noise.
Route Salsify outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Salsify service status with your team or customers on a branded page.
Looking for Salsify outage alerts like Downdetector? IsDown monitors Salsify's official status page for verified incident data, not just user reports. Know exactly when Salsify is down, which components are affected, and when service health is restored. Here's why official Salsify status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Salsify status page monitoring. Know when Salsify is down with real time incident details. | ||
| Monitor 5,450+ services including Salsify in a single dashboard. | ||
| Instant Salsify outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Salsify official status plus user reports for early outage detection. | ||
| Maintenance feed for Salsify | ||
| Granular alerts filtering by Salsify components and regions. |
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Salsify is down. You can check Salsify status and incident details on the top of the page. IsDown continuously monitors Salsify official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Salsify seems to be having problems. You can check Salsify status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Salsify might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Salsify official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Salsify last outage was on January 09, 2026 with the title "Platform delays and timeouts"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Salsify and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Salsify is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Salsify's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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