Outage in Scalepoint

Scalepoint ID for sandbox environment is unavailable

Resolved Major
November 18, 2024 - Started about 1 month ago - Lasted 18 minutes
Official incident page

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Outage Details

We have identified an issue this morning, with Scalepoint ID on our sandbox environement. This means that users will not be able to access sandbox environments of CORE & HUB or Claimshop.
Components affected
Scalepoint Sandbox
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2024 08:22AM

This issue has been resolved. Sandbox environments are now available for access again.

We apologize for any inconvenience this may have caused.

IDENTIFIED about 1 month ago - at 11/18/2024 08:04AM

We have identified an issue this morning, with Scalepoint ID on our sandbox environement.

This means that users will not be able to access sandbox environments of CORE & HUB or Claimshop.

Latest Scalepoint outages

Test samples are not working - about 1 month ago
CORE & HUB is inaccessible - about 2 months ago
Yahoo Domain emails get deferred - about 2 months ago

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