Outage in Screencastify

Intermittent Load Issues

Resolved Minor

April 20, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We’re aware that some users are experiencing intermittent load issues logging in and/or accessing our web app. Our engineering team is working to identify the root cause and implement a solution.

Components affected

Screencastify New recordings Screencastify Video editing Screencastify Submit Assignments

Need to monitor Screencastify outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/20/2023 08:47PM

Over the last couple of hours, we monitored the fix and this issue is resolved. We apologize for any impact this may have caused you. If you encounter any other issues, please contact Screencastify Support via support@screencastify.com.

MONITORING almost 3 years ago - at 04/20/2023 06:30PM

We have identified the root cause of this issue and have implemented a solution - load times are now stable. Our engineering team will continue to monitor the outcome of this solution.

INVESTIGATING almost 3 years ago - at 04/20/2023 05:30PM

We’re aware that some users are experiencing intermittent load issues logging in and/or accessing our web app. Our engineering team is working to identify the root cause and implement a solution.

Latest Screencastify outages

SC-2 Oops Error - over 1 year ago

Reduced Functionality and Login Issues - over 1 year ago

Some paid subscriptions are seeing the free version of Screencastify - almost 2 years ago

Video Playback Errors on Watch Page - about 2 years ago

Service Disruption - about 2 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook