Outage in Screencastify
Watch Page Links, Interactive Questions, and Captions: Long Load Times Resulting in Errors
Resolved MinorIncident Report
Some users may be experiencing long load times that result in an error, impacting the watch page links, interactive questions, and captions.
In the meantime, you can share the Drive link instead of the Watch Page link.
The team is investigating the issue - we will provide an update once we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/26/2023 09:51PM
We monitored the fix Google implemented and this issue is now considered resolved. We apologize for the impact this issue may have caused you.
MONITORING
about 3 years ago - at 04/26/2023 07:47PM
There was an impact to multiple Google Cloud services causing disruption to our services. We worked closely with Google Support and a solution has been implemented. We will continue to monitor and ensure stability.
INVESTIGATING
about 3 years ago - at 04/26/2023 02:57PM
Some users may be experiencing long load times that result in an error, impacting the watch page links, interactive questions, and captions.
In the meantime, you can share the Drive link instead of the Watch Page link.
The team is investigating the issue - we will provide an update once we have more information.
Latest Screencastify outages
SC-2 Oops Error - over 1 year ago
Reduced Functionality and Login Issues - almost 2 years ago
Some paid subscriptions are seeing the free version of Screencastify - about 2 years ago
Video Playback Errors on Watch Page - over 2 years ago
Service Disruption - over 2 years ago
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