Outage in ServiceRocket
Connector for Salesforce & Jira: Getting "Unknown error! Index: 0, Size:0" error when displaying Jira Comments
Resolved Maintenance
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Outage Details
We are currently experiencing an issue with displaying Jira comments in Salesforce and our Development Team is looking into it. This issue is currently affecting some of our customers and the symptoms are:
1. When associating Jira issue from Salesforce, "Unknown error! Index: 0, Size:0" error message pops up.
2. "Unknown error! Index: 0, Size:0" error message appears in the Jira Comments lightning component in Salesforce.
Stay tuned for more updates.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 years ago - at 06/15/2021 12:08PM
We are currently experiencing an issue with displaying Jira comments in Salesforce and our Development Team is looking into it. This issue is currently affecting some of our customers and the symptoms are:
1. When associating Jira issue from Salesforce, "Unknown error! Index: 0, Size:0" error message pops up.
2. "Unknown error! Index: 0, Size:0" error message appears in the Jira Comments lightning component in Salesforce.
Stay tuned for more updates.
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