Phones Pro Issues

This incident has been resolved.

Regarding the recent issues with Phones Pro, our vendor has stated that traffic has returned to normal, and they are currently monitoring for further issues.

You may follow these steps to disable the call continuity feature https://help.servicetitan.com/how-to/how-to-phones-pro-dialpad-outage-procedure#disable-the-continuity-number

We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

We are currently experiencing issues with our phone integration, so Phones Pro users may be unable to make or receive calls. We are currently investigating the cause and scope of this issue.

For details on how to use our call continuity feature, please see: https://help.servicetitan.com/how-to/how-to-phones-pro-dialpad-outage-procedure

If you are unable to access these settings, please contact support.

Regarding the recent issues with Phones Pro, our vendor has stated that traffic has returned to normal, and they are currently monitoring for further issues. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!

We are currently experiencing issues with our phone integration, so Phones Pro users may be unable to make or receive calls. We are currently investigating the cause and scope of this issue.

For details on how to use our call continuity feature, please see: https://help.servicetitan.com/how-to/how-to-phones-pro-dialpad-outage-procedure

If you are unable to access these settings, please contact support.

We are currently experiencing issues with our phone integration, so Phones Pro users may be unable to make or receive calls. We are currently investigating the cause and scope of this issue. We will update the status page here as soon as more information becomes available. Thank you for your patience!