Outage in Sherweb
Issues with M365 Backup powered by Veeam Canada site CAE1
Resolved Minor
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Outage Details
We are currently experiencing an issue with our CAE1 infrastructure for M365 Backup powered by Veeam.Some clients may see their backup failing with the following error message:"Repository is out of order (ID: xxx, (reason: The remote server returned an error: (500) Internal Server Error.)). "We are actively working on a resolution path.Sherweb Team
Components affected
Sherweb Veeam Cloud Connect Sherweb Self-Service Portal Sherweb General Sherweb Canada East 1 Sherweb M365 backup powered by Veeam Sherweb Hosted ServicesLatest Updates ( sorted recent to last )
INFORMATIONAL
almost 2 years ago - at 11/10/2023 08:33PM
We are currently experiencing an issue with our CAE1 infrastructure for M365 Backup powered by Veeam.Some clients may see their backup failing with the following error message:"Repository is out of order (ID: xxx, (reason: The remote server returned an error: (500) Internal Server Error.)). "We are actively working on a resolution path.Sherweb Team
INFORMATIONAL
almost 2 years ago - at 11/10/2023 09:40PM
We have identified the issue and we are actively working on a mitigation path.Unfortunately, we are unable to provide an ETA at this point.Sherweb Team
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