Outage in Sherweb
Potential issue detected on our services
Resolved Minor
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Outage Details
Components affected
Sherweb Cloud Servers – Ashburn, USA Sherweb Shared Hosting Windows Sherweb In-House Archiving Sherweb Office Protect Sherweb UCaaS - Managed Teams Voice Sherweb SMS Sherweb Fax Services Sherweb Veeam Cloud Connect - Ashburn, USA Sherweb Self-Service Portal Sherweb Account manager Sherweb Veeam Cloud Connect Sherweb Web Hosting Sherweb Shopping API Sherweb Europe Sherweb Presence / Busy Lamp Field Sherweb Outgoing calls Sherweb Cloud Servers – Montreal, Canada Sherweb Skype for Business 2015 Sherweb Pulsar360 Sherweb Incoming Calls Sherweb USA Sherweb PBXPro Multi-tenant Solution Sherweb Canada Sherweb M365 backup powered by Veeam Sherweb Production Sherweb Online Backup Sherweb Cloud Databases – Montreal, Canada Sherweb Outgoing Calls Sherweb Veeam Cloud Backup and Recovery - Montreal, Canada Sherweb Performance Cloud VMware - Quebec, Canada Sherweb MFA: Email Sherweb Incoming Calls Sherweb Canada East 1 Sherweb Shared Hosting Linux Sherweb FAX Sherweb Billing API Sherweb Dedicated VM PBX Hosts Sherweb API Sherweb Microsoft Exchange Sherweb Veeam Cloud Connect Sherweb Performance Cloud VMware – Montreal, Canada Sherweb Performance Cloud VMware – Ashburn, USA Sherweb MFA: SMS Sherweb Veeam Cloud Backup and Recovery - Ashburn, USA Sherweb Data Warehouse Sherweb Exchange 2019 Sherweb Customer Self-Care Portal Sherweb General Sherweb General Sherweb General Sherweb General Sherweb General Sherweb Hosted Services Sherweb Cumulus Portal Sherweb Skype for Business Sherweb Pre-Production Sherweb Shopping Cart Sherweb Cloud Servers – Charlotte, USA Sherweb Performance Cloud Sherweb Self-Service Portal Sherweb IVR Sherweb Veeam Cloud Connect Sherweb External Service Providers (ISP, PSTN) Sherweb External Service Providers (ISP, PSTN) Sherweb Cloud PBX Sherweb Microsoft Sharepoint Sherweb MS Teams Connector Sherweb Performance Cloud VMware – Charlotte, USA Sherweb Veeam Cloud Connect - Quebec, Canada Sherweb Office Protect Alliance Sherweb Dedicated Servers – Charlotte, USA Sherweb PurelyHR Sherweb Skype for Business 2019 Sherweb C2 ITSM Sherweb General Sherweb United States East 1 Sherweb Exchange 2016Latest Updates ( sorted recent to last )
A possible issue affecting Sherweb Hosted Services services has been detected. Symptoms include: Many multiple sherweb services are not reachable because DNS resolving isn't working.
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team
A temporary fix has been applied on our systems. Changes are propagation successfully and services should be coming back momentarily.
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