Outage in Sherweb

Potential issue detected on our Pulsar360 services

Resolved Minor
March 25, 2024 - Started 9 months ago - Lasted 3 days
Official incident page

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Outage Details

A possible issue at one of our datacenters is affecting a portion of Pulsar360 Customers Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team
Latest Updates ( sorted recent to last )
INFORMATIONAL 9 months ago - at 03/25/2024 12:16PM

A possible issue at one of our datacenters is affecting a portion of Pulsar360 Customers
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

INFORMATIONAL 9 months ago - at 03/26/2024 02:15PM

The issue was affecting the following servers SIP1 (216.226.134.80) and Proxy83 (216.226.134.159), they are now back up to normal operation.There should have been no impact to customers unless The PBX / Softswitch was not configured to connect to our other SIP Servers.If you are still experiencing issues, please reach out to our support team at support@pulsar360.com.There will likely be a planned maintenance over the weekend but we will notify via a status page.

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