Outage in Sherweb

Infrastructure Monthly Maintenance

Resolved Minor
October 16, 2024 - Started 2 months ago - Lasted 25 minutes
Official incident page

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Outage Details

Dear customers and partners,As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance period has been planned, please read the maintenance schedule details carefully.Maintenance impactMinimal service degradation could be observed for a few seconds on Friday (October 18) while we work to improve our Storage Infrastructure connectivity.Maintenance TypeHardware - Routine UpgradesNoteOur apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.Best regards,The Sherweb Team
Components affected
Sherweb Cloud Servers – Montreal, Canada Sherweb Exchange 2016 Sherweb API Sherweb Performance Cloud Sherweb Pre-Production Sherweb Shopping Cart Sherweb Billing API Sherweb Shopping API Sherweb Data Warehouse Sherweb Microsoft Exchange Sherweb Canada Sherweb Veeam Cloud Backup and Recovery - Montreal, Canada Sherweb Performance Cloud VMware – Montreal, Canada Sherweb Production Sherweb Cloud Databases – Montreal, Canada Sherweb MFA: SMS Sherweb General Sherweb Cumulus Portal Sherweb General Sherweb C2 ITSM Sherweb Exchange 2019 Sherweb MFA: Email Sherweb Account manager Sherweb Hosted Services
Latest Updates ( sorted recent to last )
INFORMATIONAL 2 months ago - at 10/16/2024 01:00PM

Dear customers and partners,As part of our commitment to providing high-quality services, we regularly update our infrastructure components to fix bugs, improve performance and security and add new features. A maintenance period has been planned, please read the maintenance schedule details carefully.Maintenance impactMinimal service degradation could be observed for a few seconds on Friday (October 18) while we work to improve our Storage Infrastructure connectivity.Maintenance TypeHardware - Routine UpgradesNoteOur apologies for any inconvenience these updates might cause. If you have any questions or concerns, please do not hesitate to contact us.Best regards,The Sherweb Team

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