Outage in Sherweb

Performance Cloud VMWare potential issue

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

A possible issue affecting Performance Cloud VMware – Montreal, Canada services has been detected. Symptoms include:  Network connectivity, IPSEC VPN connectivity. Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team
Components affected
Sherweb Performance Cloud Sherweb Hosted Services Sherweb Performance Cloud VMware – Montreal, Canada
Latest Updates ( sorted recent to last )
INFORMATIONAL about 2 months ago - at 10/30/2024 12:46PM

A possible issue affecting Performance Cloud VMware – Montreal, Canada services has been detected. Symptoms include:  Network connectivity, IPSEC VPN connectivity.
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

INFORMATIONAL about 2 months ago - at 10/30/2024 01:37PM

The issue have been identified and is now resolved.Our system administrators are currently monitoring the situation.Best regards,The Sherweb Technical Support Team

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