Outage in Sherweb

Potential issue detected on our services

Resolved Minor
February 26, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

A possible issue is affecting our SMS Multi-Factor Authentication (MFA) system.Our system administrators are investigating to determine the cause.If you have chosen SMS as your MFA method, you may or may not experience a degraded experience when logging into the Cumulus platform. In such cases, you can either use your recovery key to bypass the MFA or contact your support team to bypass it for you.Best regards, The SherWeb Technical Support Team
Latest Updates ( sorted recent to last )
INFORMATIONAL 2 months ago - at 02/26/2025 08:14AM

A possible issue is affecting our SMS Multi-Factor Authentication (MFA) system.Our system administrators are investigating to determine the cause.If you have chosen SMS as your MFA method, you may or may not experience a degraded experience when logging into the Cumulus platform. In such cases, you can either use your recovery key to bypass the MFA or contact your support team to bypass it for you.Best regards,
The SherWeb Technical Support Team

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