Outage in ShipEngine

Degradation of account dashboard availability

Resolved Major
July 19, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating an issue impacting the ShipEngine account dashboard which is causing intermittent page load failures and 502 errors to be returned.
Components affected
ShipEngine API Dashboard

Need to monitor ShipEngine outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/19/2023 10:50PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 07/19/2023 06:37PM

We are investigating an issue impacting the ShipEngine account dashboard which is causing intermittent page load failures and 502 errors to be returned.

Latest ShipEngine outages

Dashboard Login Issues - 16 days ago
UPS Aircraft Accident Impacts - 26 days ago
AWS Outage Impacting Overall Performance - about 1 month ago
carrier_id and warehouse-id not found errors when rating and creating labels - 2 months ago
Canada Post: International Shipments to the US - 3 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook