Outage in ShipEngine

Inability for newly created ShipEngine accounts to login or use API

Resolved Major
February 22, 2024 - Started almost 2 years ago - Lasted 38 minutes
Official incident page

Incident Report

We are investigating an issue which is preventing newly created ShipEngine accounts from being logged into on the ShipEngine account dashboard. This issue is also impacting the ability for these account to successfully utilize the ShipEngine API.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/22/2024 05:52PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 02/22/2024 05:29PM

We are investigating an issue which is preventing newly created ShipEngine accounts from being logged into on the ShipEngine account dashboard. This issue is also impacting the ability for these account to successfully utilize the ShipEngine API.

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