Outage in ShipEngine

Disruption of address validation services

Resolved Major
June 03, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating long response times and 5xx responses returned for attempts to validate addresses in ShipEngine.
Components affected
ShipEngine API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/03/2025 03:51PM

This incident has been resolved.

MONITORING 7 months ago - at 06/03/2025 03:02PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 06/03/2025 02:24PM

We are currently investigating long response times and 5xx responses returned for attempts to validate addresses in ShipEngine.

Latest ShipEngine outages

Sendle AU, CA, & US - Shipments Halted - about 22 hours ago
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ShipStation API Access Issue - 30 days ago
Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden" - 30 days ago
Australian Carrier Updates - about 1 month ago

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