Outage in ShipEngine
UPS Updates for US & CA Shipments
Resolved MinorIncident Report
Summary AI Generated
UPS implemented a change to their dimensional weight calculation system for US and Canadian shipments, requiring package dimensions to be rounded up to the nearest whole centimeter or inch effective January 11, 2026. This affected UPS shipping services in both the US and Canada through ShipEngine's platform. The incident was monitored and subsequently resolved after the changes were fully implemented.
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 05:08PM
This incident has been resolved.
MONITORING
4 months ago - at 01/09/2026 09:56PM
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
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