Outage in ShipEngine
Sendle AU, CA, & US - Shipments Halted
Resolved MinorIncident Report
Summary AI Generated
Sendle halted all shipments across Australia, Canada, and the US as of January 11th, with all scheduled pickups from January 12th onward being cancelled. In-transit parcels were delivered at the discretion of delivery partners, while CouriersPlease confirmed they would deliver existing Sendle consignments in their network but cease future pickups. The incident was resolved after approximately 51 days with users advised to utilize alternative carriers during the disruption.
Sendle has announced that all shipments have been halted as of January 11th, and any pickups pending on January 12th or later will be cancelled.
Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner. We recommend utilizing alternative carriers.
CouriersPlease has advised that all current Sendle AU shipments are being held by CouriersPlease until further notice. We will provide a further update once we have received one from CouriersPlease around the next steps.
13/01 - CouriersPlease has advised that all Sendle consignments that are held in the CouriersPlease network will be delivered. No further pickups of Sendle consignments will occur going forward.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/05/2026 05:08PM
This incident has been resolved.
MONITORING
about 2 months ago - at 01/13/2026 04:23PM
Sendle has announced that all shipments have been halted as of January 11th, and any pickups pending on January 12th or later will be cancelled.
Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner. We recommend utilizing alternative carriers.
CouriersPlease has advised that all current Sendle AU shipments are being held by CouriersPlease until further notice. We will provide a further update once we have received one from CouriersPlease around the next steps.
13/01 - CouriersPlease has advised that all Sendle consignments that are held in the CouriersPlease network will be delivered. No further pickups of Sendle consignments will occur going forward.
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