Outage in ShipStation

Login Issues

Resolved Major
June 29, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue that is preventing merchants from being able to log in. This is an absolute top priority. We will update here when we have additional information and a resolution.
Components affected
ShipStation
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 06/29/2023 02:30PM

This has been resolved. Thank you for your patience.

INVESTIGATING about 2 years ago - at 06/29/2023 01:47PM

Merchants can log in using the following URL for the time being: https://ss.shipstation.com/?forcetp=true

INVESTIGATING about 2 years ago - at 06/29/2023 01:28PM

We are currently investigating an issue that is preventing merchants from being able to log in. This is an absolute top priority. We will update here when we have additional information and a resolution.

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