Some merchants unable to purchase Canada Post shipping labels

Canada Post is currently experiencing an issue affecting Merchants ability to purchase shipping labels from within their admin. The Canada Post label purchasing option will be restored within the Shopify admin when they have indicated the issue is no longer occurring. We recommend using an alternative carrier as a temporary workaround while Canada Post resolves this issue.

We've identified the problem and we're working on a solution with Canada Post. Please note, UPS Canada and Purolator are available for label purchasing.

We've identified the problem and are working with Canada Post on a solution.

Canada Post label purchasing is currently unavailable. Shipping options remain functional for customers at checkout, only the purchase of shipping labels from the admin is impacted.