Outage in Smartsheet
Investigating reports of customers unable to access Smartsheet.
Resolved Major
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Outage Details
We are currently investigating some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
Components affected
Smartsheet Search Smartsheet Sharing Smartsheet Reports Smartsheet Sheets Smartsheet Conversations Smartsheet Dashboards Smartsheet Forms Smartsheet Mobile App Smartsheet DataUploader Smartsheet Datamesh Smartsheet Document Builder Smartsheet User and Group Management Smartsheet Dynamic View Smartsheet WorkApps Smartsheet Webhooks Smartsheet In App Notifications Smartsheet Pivot Smartsheet 10,000ft Smartsheet Jira Connector Smartsheet Control Center Smartsheet ServiceNow Connector Smartsheet Tableau Connector Smartsheet Bridge by Smartsheet Email Notifications Smartsheet Dynamics Connector Smartsheet Payments & Licensing Smartsheet Resource Views Smartsheet Attachments Smartsheet In App Workflows Smartsheet Document Proofing Smartsheet REST API Smartsheet Event Reporting API Smartsheet Activity Log Smartsheet API Access Tokens Smartsheet Calendar Smartsheet Admin Center Smartsheet Salesforce Connector Smartsheet Messaging App NotificationsLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/28/2023 09:16PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/28/2023 07:12PM
The service has recovered and we are monitoring to ensure continued stability of the platform.
IDENTIFIED
over 2 years ago - at 02/28/2023 06:50PM
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
IDENTIFIED
over 2 years ago - at 02/28/2023 06:25PM
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
IDENTIFIED
over 2 years ago - at 02/28/2023 05:45PM
The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
INVESTIGATING
over 2 years ago - at 02/28/2023 05:13PM
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
INVESTIGATING
over 2 years ago - at 02/28/2023 04:43PM
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We will provide an update in 30 minutes.
INVESTIGATING
over 2 years ago - at 02/28/2023 03:43PM
We are continuing to investigate some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
INVESTIGATING
over 2 years ago - at 02/28/2023 02:40PM
We are currently investigating some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
Latest Smartsheet outages
Sheet Loading and Saving - 25 days ago
Data Shuttle - about 1 month ago
Smartsheet App Unavailable - about 1 month ago
Investigating: Smartsheet Inaccessible - 3 months ago
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