Outage in Smartsheet

Smartsheet Components Intermittently Unavailable

Resolved Major
March 06, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of dashboard unavailable, form submissions intermittently failing, users unable to save workflows and notifications not working as intended. We will provide an update in 60 minutes.
Components affected
Smartsheet In App Workflows Smartsheet In App Notifications Smartsheet Dashboards Smartsheet Forms Smartsheet Control Center Smartsheet Admin Center
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/06/2024 10:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/06/2024 08:08PM

A fix has been implemented and we are monitoring to ensure continued stability of all affected features.

IDENTIFIED over 1 year ago - at 03/06/2024 07:42PM

We've identified the issue and are working to resolve it. Forms and workflows are now operational. Dashboards, Notifications, Admin Center, and SCC are still experiencing issues. We will provide an update in 30 minutes.

INVESTIGATING over 1 year ago - at 03/06/2024 07:06PM

We are currently investigating some customer reports of unavailable dashboards, form submissions intermittently failing, users unable to save workflows and notifications not working as intended. We will provide an update in 30 minutes.

INVESTIGATING over 1 year ago - at 03/06/2024 06:37PM

We are currently investigating some customer reports of dashboard unavailable, form submissions intermittently failing, users unable to save workflows and notifications not working as intended. We will provide an update in 60 minutes.

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Investigating: Smartsheet Inaccessible - 3 months ago

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