Outage in Smartsheet

Investigating errors using Login with Microsoft

Resolved Major
May 09, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating some customer reports of Authentication error: {0} using Login with Microsoft. We will provide an update in 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/10/2024 04:48AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/10/2024 02:43AM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

INVESTIGATING over 1 year ago - at 05/10/2024 02:35AM

We are continuing to investigate some customer reports of Authentication error: {0} using Login with Microsoft. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.

IDENTIFIED over 1 year ago - at 05/10/2024 02:12AM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/10/2024 01:35AM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/10/2024 01:05AM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/10/2024 12:35AM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/10/2024 12:05AM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/09/2024 11:35PM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.

IDENTIFIED over 1 year ago - at 05/09/2024 10:36PM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.

INVESTIGATING over 1 year ago - at 05/09/2024 10:11PM

We are currently investigating some customer reports of Authentication error: {0} using Login with Microsoft. We will provide an update in 60 minutes.

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