Outage in Smartsheet

Issues loading assets and automations

Resolved Minor
July 15, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of errors while editing automations, loading sheets and reports, and viewing certain dashboard widgets. We will provide an update in 60 minutes.
Components affected
Smartsheet Reports Smartsheet In App Workflows Smartsheet Sheets Smartsheet In App Notifications Smartsheet Dashboards
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/16/2024 03:38AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/16/2024 01:37AM

A fix has been implemented for automation delays and errors while editing workflows, and we are monitoring to ensure continued stability of this feature. A new incident has been created for issues loading and saving certain sheets, reports, and dashboard widgets.

INVESTIGATING about 1 year ago - at 07/15/2024 11:41PM

We are continuing to investigate customer reports of errors while editing automations, loading sheets and reports, and viewing certain dashboard widgets. We will provide an update in 60 minutes.

INVESTIGATING about 1 year ago - at 07/15/2024 10:28PM

We are currently investigating some customer reports of errors while editing automations, loading sheets and reports, and viewing certain dashboard widgets. We will provide an update in 60 minutes.

Latest Smartsheet outages

Workflows and Webhooks not triggering on attachments or comments - 4 days ago
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Data Shuttle - about 1 month ago
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Investigating: Smartsheet Inaccessible - 3 months ago

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