Outage in Smartsheet

Investigating an issue previewing attachments

Resolved Major
September 20, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of being unable to preview attachments. We will continue to provide frequent updates as we work towards resolution.
Components affected
Smartsheet Attachments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/20/2024 09:25PM

This incident has been resolved.

MONITORING 3 months ago - at 09/20/2024 07:22PM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

INVESTIGATING 3 months ago - at 09/20/2024 07:04PM

We are currently investigating some customer reports of being unable to preview attachments. We will continue to provide frequent updates as we work towards resolution.

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