Outage in Smartsheet

Investigating Workflow Automation and Search delays and errors loading Sheets

Resolved Minor
March 27, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of Workflow Automation delays and errors loading Sheets. We will continue to provide frequent updates as we work towards resolution.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 03/27/2025 06:03PM

This incident has been resolved.

MONITORING 6 days ago - at 03/27/2025 03:38PM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

IDENTIFIED 6 days ago - at 03/27/2025 03:18PM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.

INVESTIGATING 6 days ago - at 03/27/2025 02:57PM

We are currently investigating some customer reports of Workflow Automation delays and errors loading Sheets. We will continue to provide frequent updates as we work towards resolution.

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