Outage in SMSPortal

Service Degradation - Telkom Mobile SA

Resolved Minor
April 16, 2023 - Started about 2 years ago - Lasted about 9 hours
Official incident page

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Outage Details

Telkom Mobile SA are currently experiencing technical issues on their SMSCs causing outbound messages to fail. As a result, customers may be receiving a delivery status of "UNDELIV" for messages towards Telkom Mobile SA. Type: Delivery Degradation Issue Start Time: 16 Apr 2023 @ 22:07 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA. We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please contact support@smsportal.com should you require further information or assistance. The SMSPortal Team
Components affected
SMSPortal Africa
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/17/2023 05:37AM

After extensive monitoring, we believe this issue to be resolved.

MONITORING about 2 years ago - at 04/16/2023 09:14PM

Telkom Mobile SA have informed us that the issue should be resolved. We will continue to monitor extensively.

INVESTIGATING about 2 years ago - at 04/16/2023 08:47PM

Telkom Mobile SA are currently experiencing technical issues on their SMSCs causing outbound messages to fail. As a result, customers may be receiving a delivery status of "UNDELIV" for messages towards Telkom Mobile SA.

Type: Delivery Degradation
Issue Start Time: 16 Apr 2023 @ 22:07 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team

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