Outage in Softpay

Acquiring issues at acquirer

Resolved Minor
March 01, 2024 - Started about 1 year ago
Official incident page

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Outage Details

We are currently seeing transaction acquiring issues in production at acquirer resulting in transactions failing. We are investigating. Next update at 12:30
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/01/2024 12:57PM

Reported resolved and confirmed resolved.

MONITORING about 1 year ago - at 03/01/2024 12:21PM

Issues look to have been solved at Nets around 12:55. We are monitoring.

INVESTIGATING about 1 year ago - at 03/01/2024 11:34AM

Nets acquiring confirms they are aware of the issues and are investigating. Next planned update at 13:00.

INVESTIGATING about 1 year ago - at 03/01/2024 11:31AM

We are seeing that some transactions via Nets acquiring are failing. We are looking into the matter. Next update at 13:00

INVESTIGATING about 1 year ago - at 03/01/2024 11:18AM

We are currently seeing transaction acquiring issues in production at acquirer resulting in transactions failing. We are investigating. Next update at 12:30

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