Outage in Sonos
Spotify - Browse Issues
Resolved MajorIncident Report
Summary AI Generated
Sonos experienced a major incident where users could not browse Spotify menus within the Sonos app, affecting Spotify integration for EU users initially and then expanding to all Spotify users. The issue lasted 4.6 hours while Sonos worked with Spotify on a fix. The incident was resolved and normal Spotify browsing functionality was restored.
We've identified a problem with Spotify (EU) on Sonos and are working with them on a fix. You may not be able to browse Spotify (EU) menus in the Sonos app until it’s resolved.
Components affected
Sonos SpotifyLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/12/2026 09:19PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 05/12/2026 05:18PM
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
IDENTIFIED
4 days ago - at 05/12/2026 04:47PM
We've identified a problem with Spotify (EU) on Sonos and are working with them on a fix. You may not be able to browse Spotify (EU) menus in the Sonos app until it’s resolved.
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