Outage in SumUp
SumUp Card and Business Account - degraded performance of notifications
Resolved Minor
June 19, 2025 - Started 11 months ago
- Lasted about 9 hours
Incident Report
We're currently experiencing an issue where push notifications for online transactions and bank transfers may not be delivered.
What’s working:
• All card transactions (POS, ATM, Google Pay, Apple Pay) are unaffected.
• Online payments and bank transfers are processing normally.
What you can do:
If you don’t receive a notification, please open the SumUp app to confirm or reject the transaction.
We’re working to resolve this and will update you shortly. Thanks for your patience.
Latest Updates ( sorted recent to last )
INVESTIGATING
11 months ago - at 06/19/2025 06:19AM
We're currently experiencing an issue where push notifications for online transactions and bank transfers may not be delivered.
What’s working:
• All card transactions (POS, ATM, Google Pay, Apple Pay) are unaffected.
• Online payments and bank transfers are processing normally.
What you can do:
If you don’t receive a notification, please open the SumUp app to confirm or reject the transaction.
We’re working to resolve this and will update you shortly. Thanks for your patience.
Latest SumUp outages
Cloud Api transactions are failing - 2 days ago
PIX processing issues - 25 days ago
Customer support chat channel issues - about 1 month ago
Increased failures with cards issued by Santander UK - about 1 month ago
Transfers out impacted - about 2 months ago
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