Outage in SumUp

Issues with Air, 3G, and 3G+ readers

Resolved Major
October 02, 2025 - Started 12 days ago - Lasted 34 minutes

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
MONITORING 12 days ago - at 10/02/2025 08:21AM

Applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

MONITORING 12 days ago - at 10/02/2025 08:07AM

Applied a fix for the problem, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

IDENTIFIED 12 days ago - at 10/02/2025 08:04AM

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

IDENTIFIED 12 days ago - at 10/02/2025 07:59AM

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

INVESTIGATING 12 days ago - at 10/02/2025 07:56AM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.

INVESTIGATING 12 days ago - at 10/02/2025 07:53AM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Latest SumUp outages

API Outage - about 1 month ago
Degraded Performance on Payment Processing in France caused by a third party provider - about 1 month ago
We have issue with Payouts and we are investigating it right now. Payments which will be reissued today. - about 2 months ago
A recarga de celular não está disponível no momento - 2 months ago
iOS Merchant App is having issues in the Checkout - 2 months ago

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