In Italy, Customers using cards from POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. are experiencing failed transactions

Scheduled maintenance from the Issuer POSTEPAY

We’ve confirmed that elevated transaction failure rates for Italian cardholders are caused by the scheduled maintenance from POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. Our engineering team is keeping a closer look at it. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Scheduled maintenance from the Issuer POSTEPAY

We’ve confirmed that elevated transaction failure rates for Italian cardholders are caused by the scheduled maintenance from POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. Our engineering team is keeping a closer look at it. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

An issue has been identified, we’re looking into it

Our Engineering Team have identified an issue linked to Italian Issuer i.e POSTEPAY S.P.A. and INTESA SANPAOLO S.P.A. As a result, Transactions are impact in Italy, we are watching the situation with the issuer at the moment. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.