Outage in SumUp

Online Store and Sales History & Receipts are having problems

Resolved Minor
October 30, 2025 - Started 3 days ago - Lasted about 2 hours

Incident Report

An issue has been identified with a few products, such as Sales History, Receipts and Online Store; we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 10/30/2025 02:48PM

We have identified the issue and applied a fix. We’re monitoring to ensure everything is back to normal.

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

INVESTIGATING 3 days ago - at 10/30/2025 02:21PM

An issue has been identified with a few products, such as Sales History, Receipts and Online Store; we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

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