Outage in SumUp

Payment through PIX QR code is not working

Resolved Major
November 04, 2025 - Started 22 days ago - Lasted about 1 hour

Incident Report

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
IDENTIFIED 22 days ago - at 11/04/2025 02:49PM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

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