Outage in SumUp

We are seeing an increased number of errors with logins

Resolved Minor
November 18, 2025 - Started about 2 months ago - Lasted 2 days

Incident Report

An issue has been identified, we’re looking into it We are seeing an increased rate of errors regarding logins, caused by one of our upstream providers. We are now working on fixes around these issues.
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 11/18/2025 01:38PM

Applied a fix for the problem, we’re monitoring the situation

We have implemented a workaround and are monitoring the situation.

IDENTIFIED about 2 months ago - at 11/18/2025 01:24PM

An issue has been identified, we’re looking into it

We are seeing an increased rate of errors regarding logins, caused by one of our upstream providers.
We are now working on fixes around these issues.

Latest SumUp outages

Cloudflare related issue - about 1 month ago
Delays in transfers processing - about 1 month ago

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