Outage in SumUp
We are seeing an increased number of errors with logins
Minor
November 18, 2025 - Started about 19 hours ago
Incident Report
An issue has been identified, we’re looking into it
We are seeing an increased rate of errors regarding logins, caused by one of our upstream providers.
We are now working on fixes around these issues.
Latest Updates ( sorted recent to last )
MONITORING
about 18 hours ago - at 11/18/2025 01:38PM
Applied a fix for the problem, we’re monitoring the situation
We have implemented a workaround and are monitoring the situation.
IDENTIFIED
about 19 hours ago - at 11/18/2025 01:24PM
An issue has been identified, we’re looking into it
We are seeing an increased rate of errors regarding logins, caused by one of our upstream providers.
We are now working on fixes around these issues.
Latest SumUp outages
Issues processing Girocard Payments - about 19 hours ago
Payment through PIX QR code is not working - 15 days ago
Website pages returning 404s errors - 16 days ago
FPS transfers are being rejected or delayed - 24 days ago
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