Applied a fix for the problem, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.
The team is confirming full recovery of login flows and discussing the appropriate timing and content for updating the status page to reflect resolved impact.
Cloudflare and Vercel are operational and all our services are back to normal
Cloudflare seems to have implemented a fix and we reverted back on using cloudflare. We are observing improvement in traffic now.
The team is working on bypassing Cloudflare entirely to allow traffic.
"Due to global CloudFlare issues multiple endpoints are not responding.
• The website has returned 351 HTTP 500 errors in the last 15 minutes, exceeding the 100 error threshold.
• Hardware endpoints are down"
We have ongoing Cloudflare related incident.
The incident is global and not related to SumUp internal Systems
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