Outage in SumUp
Sales History shows sales with a slight delay
Resolved Minor
December 06, 2025 - Started about 18 hours ago
- Lasted about 4 hours
Incident Report
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services that causes Sales History to show the processed sales with a slight delay. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest Updates ( sorted recent to last )
MONITORING
about 18 hours ago - at 12/06/2025 02:03PM
Issue identified, we have applied a fix and currently monitoring
Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page "status page": https://status.sumup.com.
IDENTIFIED
about 18 hours ago - at 12/06/2025 01:30PM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services that causes Sales History to show the processed sales with a slight delay. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
Latest SumUp outages
Cloudflare related issue - 2 days ago
Delays in transfers processing - 5 days ago
Issues in Sales History, Receipts, and Refunds - 13 days ago
We are seeing an increased number of errors with logins - 19 days ago
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