Outage in Suralink

Slow Response Time - US Region

Resolved Major
May 21, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue that is causing slowness and pages not loading within the application in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/21/2024 02:12PM

This incident has been resolved.

MONITORING 10 months ago - at 05/21/2024 01:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 05/21/2024 01:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 05/21/2024 12:20PM

We are investigating an issue that is causing slowness and pages not loading within the application in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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