Check if Swell is down, official outages, user-reported issues, and outages map.
Swell is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Swell status data.
IsDown has tracked 118 incidents since started monitoring Swell status in February 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 11, 2025
11:31 AM EDT
|
Major
We are aware of an issue that may be affecting payment processing for some clients. Our team is a...
|
about 5 hours |
Aug 09, 2025
04:15 PM EDT
|
Minor
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 3 hours |
Aug 09, 2025
01:18 AM EDT
|
Major
We are aware of an issue causing degraded performance in our Storefront API. Our team is actively...
|
about 18 hours |
Jul 16, 2025
11:17 AM EDT
|
Minor
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 4 hours |
Jun 05, 2025
07:19 PM EDT
|
Minor
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 3 hours |
May 31, 2025
11:44 PM EDT
|
Minor
We are currently aware of an issue affecting both our backend and frontend APIs. Our engineering ...
|
about 5 hours |
May 31, 2025
02:12 PM EDT
|
Major
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 7 hours |
May 22, 2025
10:52 AM EDT
|
Minor
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 3 hours |
Mar 06, 2025
08:10 PM EST
|
Major
The Swell platform is currently experiencing degraded performance. Our team is investigating the ...
|
about 3 hours |
Feb 05, 2025
10:45 PM EST
|
Major
We are aware of an issue currently affecting access to the admin dashboard for accounts. Our team...
|
about 2 hours |
Nicole - I can’t upload my photos into my swell from my phone.
Component | Status |
---|---|
Backend API | OK |
Storefront API | OK |
Dashboard | OK |
Hosted Checkout | OK |
CDN | OK |
Storefronts | OK |
E-commerce platform offering backend and storefront APIs, a dashboard for management, hosted checkout, CDN support, and customizable storefronts for online businesses.
Monitoring Swell since February 2022
Tracking 6 Swell services and regions
12 incidents in 2025
Swell isn't down. You can check Swell status and incident details on the top of the page. IsDown continuously monitors Swell official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Swell is currently operational. You can check Swell status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Swell being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Swell official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Swell last outage was on August 11, 2025 with the title "Payment processing disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Swell and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Swell is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Swell's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Swell's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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