Outage in Talkdesk

Application Errors

Resolved Minor
March 28, 2022 - Started over 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating a subset of calls having issues. We will provide an update in 15 minutes or sooner.
Components affected
Talkdesk Inbound Talkdesk Outbound
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 03/28/2022 04:00PM

Mitigation measures were applied, and we are seeing improvements. We will keep monitoring the situation.

IDENTIFIED over 2 years ago - at 03/28/2022 03:46PM

Mitigation measures are still in progress, a subset of call issues are still being affected due to a Talkdesk Telecom Provider. We will provide an update in 15 minutes or sooner.

IDENTIFIED over 2 years ago - at 03/28/2022 03:31PM

We are currently investigating a subset of call issues due to a Talkdesk Telecom Partner. Incident mitigation measures are in progress. We will provide an update in 15 minutes or sooner.

INVESTIGATING over 2 years ago - at 03/28/2022 03:23PM

We are currently investigating a subset of calls having issues. We will provide an update in 15 minutes or sooner.

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