Outage in Talkdesk
Routing degraded Performance
Resolved Minor
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Outage Details
We are currently investigating a subset of inbound calls failing to be routed to agents. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.
Components affected
Talkdesk Live ReportingLatest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 05/04/2022 07:36AM
Mitigation measures were applied and we are seeing recovery of routing calls to agents. Inconsistencies of call data in the live dashboard may persist, but will be automatically correct itself. We will keep monitoring the situation.
MONITORING
over 3 years ago - at 05/04/2022 07:02AM
Mitigation measures were applied and we are seeing recovery of routing calls to agents. Inconsistencies of call data in the live dashboard may persist, but will be automatically correct itself. We will keep monitoring the situation.
INVESTIGATING
over 3 years ago - at 05/04/2022 06:45AM
We are currently investigating a subset of inbound calls failing to be routed to agents. Mitigation measures are in progress. We will provide an update in 15 minutes or sooner.
Latest Talkdesk outages
Outbound and Inbound call failures in US region - 25 days ago
Live dashboard degraded performance in US region - 28 days ago
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