Outage in Talkdesk

Service Degradation

Resolved Minor
August 25, 2022 - Started over 2 years ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently investigating degraded performance affecting Routing and Call flows. We will provide an update in 15 minutes or sooner.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/25/2022 04:21PM

Mitigation measures are currently in progress and we are seeing improvements, a subset of users are experiencing degraded performance affecting Routing, Call flows, Agent Dashboard Actions, and Login. We will provide an update in 15 minutes or sooner.

IDENTIFIED over 2 years ago - at 08/25/2022 04:05PM

Mitigation measures are currently in progress and we are seeing improvements, a subset of users are experiencing degraded performance affecting Routing, Call flows, Agent Dashboard Actions, and Login. We will provide an update in 15 minutes or sooner.

INVESTIGATING over 2 years ago - at 08/25/2022 03:54PM

We are currently investigating degraded performance on Routing, Call flows, Agent Dashboard Actions, and Login affecting a subset of customers. We will provide an update in 15 minutes or sooner.

INVESTIGATING over 2 years ago - at 08/25/2022 03:39PM

We are currently investigating degraded performance affecting Routing and Call flows. We will provide an update in 15 minutes or sooner.

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